We’re Here to Help!

The WFMT Radio Network’s Technical Support section offers stations various tools and tips to help work through any issue that may arise. Having trouble with file delivery or subscribing to a program? Have no fear! We are dedicated to making sure that our stellar programming gets to you worry-free.

Our partnerships with PRX, NPR Digital Services, and Content Depot allow us to deliver programs automatically into your station’s automation system, host detailed playlist information, and broadcast live via satellite. Sometimes these new and amazing technologies come with a bit of a learning curve, so feel free to browse our video tutorials and how-to guides, which address the more common issues that arise for stations.

Technical Contacts

Sometimes it’s best to tackle concerns at the source! Located below is the contact information for our technical partners who help make all that the WFMT Radio Network has to offer possible. If your question or difficulty relates more to these partners and their services and products, rather than the Network, you can reach out to them using the contact information below.

WFMT Radio Network Technical Support Contact: Production and Syndication Coordinator, Stacy Gerard

PRX logo
66 Church St. Cambridge, MA 02138

Business Hours
M–F 9:30am-5:30pm EST

Email: prxhelp@prx.org
Emergency Email: emergency@prx.org
Non-Emergency: 1 (617) 576-5455
Emergency: 1 (617) 576-5455 x91

NPR logo
Business Hours Support:
M–F 9:00 am-6:00 pm EST

Submit a support ticket
Non-Emergency Phone Number: 1 (617) 622-5400
Emergency Phone Number: 1 (888) 225-3419

Content Depot logo
1111 North Capitol Street, NE, Washington, DC 20002

Email: prsshelp@npr.org
Help Desk: 1(800) 971-7677